• All media (photos, videos, floor plans, and other deliverables) will be delivered within the guaranteed turnaround time listed for each service.

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• If, for any reason, Whatcom Visuals fails to send the final deliverables within the guaranteed turnaround time, you will automatically receive a 15% discount on that service.

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• Delays caused by factors outside of Whatcom Visuals' control - such as technical issues with third-party platforms, client-requested revisions, or late delivery of necessary information - are not eligible for this discount.